Supports the operational functions to enhance efficient and effective card servicing to members. Specifically responsible for ATM/Debit and Credit Card Services. This role will also provide timely, accurate and professional assistance to members and staff. Provides back up for the Fraud and Dispute Specialist, as needed.
The Harvard University Employees Credit Union (HUECU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not for profit cooperative, we put our members' best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of HUECU's philosophy. Our mission is to enhance our members' lives by developing and offering trustworthy products that are easy to understand, easy to use and best suited to meet their financial needs. HUECU has a dynamic small-business atmosphere where every member of the team has a significant impact on our success. Our headquarters and flagship branch are located in the heart of Harvard Square, surrounded by shops, restaurants, and the vibrant University community. We are looking for talented, member-centric individuals to join our growing team. If you have energy, enthusiasm, and thrive in a fast-paced environment, please read on.
Card Services Representative
Do you enjoy customer service and have experience with banking or finance? If the answer is yes, please read on! Reporting to our Card Services Manager, the Card Services Representative is responsible for the following: