Position Number: 008218
Department: Metro Studies (Adm)
Employment Type: Permanent - Full-time
Months Per Year: 12
Essential Duties and Responsibilities:
Provide customer-oriented software support of the TIMS (Transportation Information Management System) to school districts by phones, remote access, classroom training, on-site visits, and web-based training in line with DPI TIMS contract.This position provides technical support and consultation for school districts, working with a broad range of clients requiring specific client solution planning, strong communication skills and ability to use a wide variety of technical resources to help clients achieve safe and efficient bus routes resulting in good data that will be used in the state funding process for NC public school bus transportation.
Minimum Experience / Education:
Bachelor’s Degree in Computer Science or equivalent related experience.
Preferred Education Skills and Experience:
Graduation from a four year college or university and two and one-half years of experience in the information technology field related to the position's role; or graduation from a two year technical college with a major in computer science, information technology and two and one-half years of information technology experience. Related school transportation experience may be substituted on a year-for-year for the required education.