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Human Resources Coordinator

Harvard University Administration

Details

Posted: 26-Jul-22

Location: USA - MA - Cambridge

Type: Full-time

Salary: Open

Internal Number: 57514BR

Reporting to the HR Director, the Human Resources Coordinator assists in the delivery of responsive and effective HR services and programs, by providing administrative, operational, and coordination support of HR consulting services for clients. Works with HR team members to support the achievement of HR organization objectives. We are committed to fostering and growing an anti-racist, diverse and inclusive lens to all the work that we perform, and expect to hire an individual who would share this vision.

The Human Resources Coordinator duties and responsibilities include but are not limited to the following:

Act as a primary contact for staff with HR needs, answer/triage inquiries, and provide accurate information on related questions with a customer service focus, escalate issues to appropriate channels, including team members, CADM HR, and Harvard departments.

Advise managers and staff on new and existing HR and administrative policies and procedures both Harvard-wide and specific to client groups; this includes learning, communicating, and enforcing policies and practices, and escalating more complex policy questions when necessary.

Supports creation, streamlining, maintenance of internal HR processes, procedures, documents, templates, job descriptions and files on digital sites, or other university systems. Creates and maintains personnel files, digitally and hard copy, ensuring compliance. Responsible for drafting and filing all employee status change letters.

Coordinates contingent labor program (students, interns, LHT's and Manage Service Provider temps) for clients.

Supports and/or owns projects in the areas of employee development, culture, and engagement on behalf of HHR's goal to champion the attraction, development, and retention of a diverse, talented, and engaged workforce. Examples include; new hire orientation and onboarding, contingent labor process, annual salary increase programs, administration of employee recognition programs, and employee offboarding.

Owns/facilitates positive onboarding experiences for new staff, liaising with Payroll, Project and Programs Management teams, Hiring Manager and HR Team. Trouble-shoots administrative issues and serves as a welcoming and helpful resource to new staff and managers.

Supports team with metrics by timely, accurate data entry, researching, gathering, and creating reports/dashboards using a variety of reporting from the HRIS systems. Maintains records and reports related to the staff life cycle process.

Handles highly sensitive information and materials, ensures confidentiality is maintained per Harvard's Information Security Policy.

Liaises with HR Team and Talent Acquisition in support of the Talent Acquisition process, ensures positive client and candidate experiences. Drafts, reviews, route, and posts accurate and compliant job openings for clients in Harvard Careers as well as offer letters to finalists. May provide scheduling support for interviews.

Liaises/partners with HHR Payroll in communication and organization of PeopleSoft transactions. Ensures complex transactions are handled appropriately. Tracks term and contingent positions, and interim job changes.

May partner with the Director and Team to aid in HRIS activities such as annual salary increase process for Administrative and Union staff.

Provides support/training to clients on processes related to operational transactions, such as positions tracking, internal bid process for example.

Assists with coordination of meetings and/or trainings including drafting presentations, scheduling, registration, reminders, tracking participation, arranging AV, material reproduction, distributing surveys and collecting evaluations

Serves as technical resource for team, manages SharePoint, Teams, and other digital assets as they evolve.

Identifies knowledge gaps and processes in need of improvement, researches and implements changes where appropriate, ensures staff have been informed and/or trained on certain policies and practices.

Please note that Harvard University cannot provide Visa Sponsorship or Work Authorization for this position.
**
Harvard University offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, incredibly affordable classes directly at the Harvard Extension School, and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.
**
All Harvard community members must comply with the University's health and safety guidelines and protocols, including but not limited those related to COVID-19, such as testing, masking, distancing, etc. Additionally, Harvard requires COVID vaccination and reporting of vaccination status for all Harvard community members. You may claim exemption from the vaccination requirement for medical or religious reasons. Note that unvaccinated individuals are subject to additional public health measures (e.g., more frequent testing, more stringent masking, etc.) above and beyond what is required of vaccinated individuals. More information regarding the University's COVID vaccination requirement and exemptions is available on the University's

Three of more years of related professional experience required. Education beyond high school may count towards experience.

Prior Harvard experience in human resources preferred.
Ability to work both independently and collaboratively with minimal supervision.
Demonstrated experience working in a complex, fast paced, deadline-oriented customer-focused environment with frequent interruptions.
Must demonstrate meticulous attention to detail, initiative and follow-through; must be highly organized and able to perform tasks with high degree of accuracy, efficiency, transparency, timeliness and accountability.
Must be committed to upholding and enhancing HHR's commitment to integrate equity, diversity, inclusion and belonging throughout all we do in support of our clients.
Excellent interpersonal and written communication skills required.
Ability to handle highly complex and confidential information with discretion and sensitivity required.
Must have aptitude and interest to learn, retain, and communicate about human resources operational, policy, contractual, and systems knowledge.
Advanced proficiency using a variety of software, such as Microsoft Word, Excel, PowerPoint. Ability to generate reports and present data in useable formats. Aptitude to learn new technologies is a must.
Experience with human resources information systems strongly preferred as is familiarity with related federal and state employment laws.
Bachelor's degree and/or coursework in human resources preferred.

EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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About Harvard University Administration

Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.

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