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The Manager of Data Integration (MDI) is responsible for the Extract/Transform/Load (ETL) practice. The MDI works with developers, the technical infrastructure team and product owners to support the timely and reliable delivery of integration services and features. The MDI maintains the technology currency of the Informatica implementation.

Duties and Responsibilities include:

• Design, develop, and document complex tasks, including:
  • Informatica integrations, data synchronizations, mappings, APIs, and OData. Extract, transfer, and Load data in disparate enterprise systems.
  • Oracle SQL procedures, functions, and views. Organize and process information in a way that enables users to easily and intuitively go back and find details
  • Salesforce workflows, external objects, and external services. Allow external data to be manipulated and loaded in a manner to be useful to end users for both searching and reporting
  • Marketing Cloud data extensions. Load data to be used in all communications
• Collaborate with internal and external business partners to determine needs and evaluate solutions
• Monitor and support Informatica?s daily operations by optimizing scheduling across the platform to assure balanced and efficient service delivery. Tunning of existing assets to maintain high level of service
• Provide technical expertise and direction in developing and supporting system level integrations
  • Architecture design to build a solid foundation on which new services or updates of existing services can be built
  • Quality assurance focusing on improving the integration development process and making it efficient and effective
• Troubleshoot integration problems and recommend appropriate resolution employing data analysis skills
• Provide training to staff in both best practices of ETL procedures as well as design and development of integrations, mappings, and APIs
• Actively contribute to formulation of plans and policies

Basic Qualifications

• Minimum of five years' post-secondary education or relevant work experience

Additional Qualifications and Skills

• Master's Degree preferred
• Excellent communication skills, both written and oral
• Experience orchestrating and optimizing Extract-Transform-Load (ETL) processes
• Demonstrated experience working on Salesforce platforms, preferably within the higher education context
• Proficient in SOQL, SOSL, SQL
• Competency in Web Services (JSON, XML, REST, SOAP)

Working Conditions

Harvard University continues to place the highest priority on the health, safety, and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other healthcare individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website.

This position will be based in Cambridge, MA. DCE is currently trialing hybrid workplace models with a minimum of 2 days per week on campus, and will actively support some remote work (within a state in which Harvard is registered to do business: CA, CT, MA, MD, ME, NH, NY, RI, and VT) where business and team needs allow. DCE may adjust these as necessary or appropriate. Furthermore, individual flexible and remote work options for this role will be discussed during the interview process.

Additional Information

The Faculty of Arts and Sciences will not provide visa sponsorship for this position.

In order to be considered for this role, a resume and cover letter must be submitted with application.

The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 17,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 11,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering nearly 130 short noncredit programs to more than 3,200 participants annually.

All formal offers will be made by FAS Human Resources.

Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year; prorated for part-time employees
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Salary Grade: 058

Union: 00 - Non Union, Exempt or Temporary

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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