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The Salesforce Platform Developer reports to the Director for Platform Integration and is responsible for development and maintenance of solutions on the SFDC platform. This role collaborates with IT managers, client stakeholders, consulting vendors and end users (in Enrollment Services, Marketing, Pre-Degree Advising and Admissions, Degree Offices, Finance and the Registrar's Office) to support, enhance, and expand Salesforce-based solutions. The SF Developer will work with Division of Continuing Education (DCE) managers to assure that the developed solutions continue to meet expectations and in terms of functionality and efficiency. The Salesforce Developer will also likely interact w/ other SF professionals within the greater University.

Duties and responsibilities include:

• Develop: Responsible for design and development of end-to-end solutions with Apex (classes, triggers, and web services), Visualforce, Salesforce APIs, SOQL, SOSL, Outbound Messaging, Force.com platform as well as integration technologies (Web Services, xml, REST, SOAP). Understand business requirements / user stories and translate them into technical design & actionable software within the Salesforce environment.
• Integrate: Leveraging Salesforce APIs and Informatica workflows and APIs the Salesforce developer is responsible for the integration of these API's with other data, processes and platforms to assure that the systems within the CRM communicate efficiently and fully leverage available information.
• Unit Test & Deploy: Participate in daily scrums, work with PM, BA, QA and Infrastructure team on issues, timelines & priorities
• Bitbucket: Manage branches, deploy PR, debug pipeline error, resolve conflict and revert commits
• Collaborate: Partner with the peer developers, consulting vendors, quality engineers, product managers and subject matter experts to design and review end-to-end solution options
• Document: Ongoing throughout the development also forms a major role of the Salesforce Developer. This can be communicated with the Salesforce admin so that they are prepared for any customer interaction/support issues.
• Troubleshoot: Identify and remedy defects in existing solutions

Basic Qualifications

• Minimum of five years' post-secondary education or relevant work experience

Additional Qualifications and Skills

• BA/BS preferred
• Deep understanding of Salesforce platform architecture
• Standard and custom objects, Process builder, Flows
• Data management
• Apex Triggers, Classes and Controllers, Visualforce Pages, Lightning components, HTML5, JSON, JQUERY, JavaScript, SQL/SOQL, SOSL.
• Web services
• Familiar with SDLC lifecycle and use of change sets, workflow rules and approval processes.
• Unit testing / Code coverage

Working Conditions

Harvard University continues to place the highest priority on the health, safety, and well-being of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other healthcare individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website.

This position will be based in Cambridge, MA. DCE is currently trialing hybrid workplace models with a minimum of 2 days per week on campus. DCE may adjust these as necessary or appropriate.

Additional Information

The Faculty of Arts and Sciences will not provide visa sponsorship for this position.

In order to be considered for this role, a resume and cover letter must be submitted with application.

The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 17,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 11,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering nearly 130 short noncredit programs to more than 3,000 participants annually.

All formal offers will be made by FAS Human Resources.

Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year; prorated for part-time employees
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.

Salary Grade: 058

Union: 00 - Non Union, Exempt or Temporary

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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