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Job Summary

Harvard Kennedy School (HKS) seeks a Program Director to join our Executive Education team. Reporting to the Senior Director, Program Management, the Program Director supports the work and programs of the Bloomberg Harvard City Leadership Initiative, which includes multiple executive education courses for mayors, their senior staff and other city roles. You will provide critical direction in the delivery of the Bloomberg Harvard portfolio of programing both on-site (MA and NY) and online before, during, and after each program session. We seek collaborative, adaptable candidates who love the details of programs and events, are driven by working with others on a fast-paced team, and excited about having an impact on our world by supporting city leaders! We are committed to fostering a diverse and inclusive team culture and seek candidates who share our values and commitment.

The Bloomberg Harvard City Leadership Initiative is a joint effort of Harvard Kennedy School and Harvard Business School in close collaboration with and funded by Bloomberg Philanthropies to advance leadership, management, and innovation in cities.

Position Description

As a Program Director, you will represent HKS, Executive Education and the Initiative to faculty and program participants. In this capacity, you will:

PROGRAM DELIVERY

• Lead a delivery team in several new and existing programs, ensuring all aspects of program development and implementation are planned, managed, and executed at the highest standards.
• Direct each program's operations, including all aspects of logistics, faculty relationships, curriculum management, and coordination with stakeholders and donor.
• Take the lead in anticipating and resolving issues in collaboration with the senior director.
• Act as a project manager for new programming
• Ensure faculty are supported in delivering within expectations, deadlines, guidelines, and standards.
• Manages participant admissions and enrollment process.
• Work closely with the broader Bloomberg Harvard City Leadership Initiative and Bloomberg Philanthropies teams to ensure related programming and events are coordinated and delivered at the highest standard.
• Manage processes to ensure program participants are supported before, during and after the programs, online and in person (including participant communications, travel logistics, data gathering)

OPERATIONAL LEADERSHIP

• Exercises financial management and oversight of assigned programs, including budgeting, faculty compensation and fulfilling all required reporting processes within Salesforce, including financial reconciliation.
• Seek opportunities to develop and lead improvements to standard operating procedures across all Bloomberg Harvard programs.
• Maintains and clearly communicates to program leadership key data on enrollment, content, program highlights, performance, etc.

TEAM MANAGEMENT

• Manage staff assigned to program; ensuring a high level of professionalism, teamwork and focus on customer service. Reviews staff work; completes program staff evaluations after each program.
• Mentor and assist in the professional development of more junior staff.

· Maintain a high level of professionalism and focus on customer service within the program team, in order to exceed participant expectations whenever possible.

· Demonstrate knowledge, skills, and comfort with best practices for online, on-campus and offsite learning. This includes making suggestions and training faculty, staff, and participants through online platforms.

· Contribute to program and department improvements.

· Other duties as needed

Basic Qualifications

Bachelor's degree plus 7 years of directly related experience in program management. Some supervisory or team management experience required.

Additional Qualifications and Skills

· Strong customer service skills

· Project management experience

· Demonstrated success in launching, implementing, or improving systems or standard operating procedures.

· Strong team-builder with an ability to build productive relationships and lead work across all levels across a diverse organization.

· Skill in managing multiple diverse activities simultaneously, while operating with speed, accuracy, and strong judgment.

· Proven organizational, creative problem-solving and analytical skills.

· Experience with Salesforce and ZOOM a plus

· Experience with Harvard financial systems and processes desirable.

Language: Spanish or Portuguese language is a bonus – though not required.

Additional Information

This is a fully-benefits eligible term appointment through December 1, 2025, with the possibility of renewal.

This is a hybrid position based on our campus in Cambridge, MA.This position must be flexible to work longer hours, nights and weekends, while programs are in session. Some travel is also required. Program Directors are required to work in-person on-campus for some programs. Programs are typically 1 week long but may vary. When not on program, Program Directors have flexibility to work remotely up to 3 days/week.

Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University's COVID-19 Information Website.

Salary Range: $77,400 - $132,400
Note: Starting salaries typically fall in the lower half of the salary range; however, they are ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity.

Harvard offers a generous benefits package including:

• Time Off: 3- 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
• Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
• Retirement: University-funded retirement plan with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
• Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
• Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
  Harvard access to athletic facilities, libraries, campus events and many discounts throughout
• metro Boston.

Salary Grade: 058

Union: 00 - Non Union, Exempt or Temporary

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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